Travel documents
A valid passport or some other identification document recognised by international agreement; for certain countries a personal identity card is sufficient (i.e. a document which testifies to the identity and citizenship of the bearer).
Information: Diplomatic missions and consular offices of the Republic of Croatia abroad or the Ministry of Foreign Affairs and European Integration of the Republic of Croatia.

Customs regulations
Customs regulations in the Republic of Croatia are almost entirely harmonised with EU regulations and standards, but the value of those non-commercial items that are brought into the country for personal use and are exempt from tax duty or PDV (VAT), is limited to only 300 HRK (kuna).
Foreign and local currency and cheques may be freely taken in and out of the country by both foreign and Croatian citizens with foreign residence, but transfers of an amount of 10,000 Euros or more must be declared to a customs official. Valuable professional equipment and other technical devices must also be declared to a customs official at the border crossing.
Tax is refunded to foreign nationals, who do not have permanent or temporary residency or stay in the Republic of Croatia, when leaving the country - for individual goods purchased in Croatia, for amounts of at least 500 HRK, upon the presentation of a PDV-P or “Tax-cheque” form that has been verified by a customs official. Foreign nationals must claim Tax refunds within six months of the receipt issue date.
For additional information please contact the Customs Administration: www.carina.hr
The import of live animals is possible only with the necessary veterinary documentation that certifies the animals’ state of health. Cats and dogs must be fitted with an electronic identification system (microchip). Up to five pets can be imported at any border crossing, but more than five pets can only be brought in at border crossings where facilities for veterinary inspection are available.

When travelling with your pet, you are responsible for it
When bringing your pet into the Republic of Croatia, it is your responsibility to meet all the conditions necessary for its importation. Please check, for instance, whether your pet has been vaccinated, that is, re-vaccinated, on time and whether it has a valid passport or veterinary certificate. If your pet does not meet these criteria, then your entry into the Republic of Croatian may be forbidden, that is, your pet can be returned to the country of origin or quarantined at the border crossing at your expense. In line with the Regulations about the non-commercial transportation of pets, the following animals are considered pets: dogs, cats, pet ferrets (Mustela putorius) from the marten family (Mustelidae), invertebrates (except for bees and crayfish), ornamental tropical fish, amphibians, reptiles, all bird species (except for poultry), rodents and rabbits.

Health services
There are hospitals and clinics located in all the larger towns and cities, while smaller centres have dispen¬saries and pharmacies.
Foreign visitors who are covered by health insurance in their own country are not obliged to pay for emergency medical services during a private stay in the Republic of Croatia if a convention on Social Security has been signed between Croatia and the visitors’ country of origin, i.e. if they have in their possession a certificate stipulated by such a convention confirming their right to health care. Health care (including transport) is used for emergency cases in the manner and according to regulations valid for Croatian citizens covered by Social Security, with identical participation in health care costs (participation and administrative charges). Persons coming from countries with which no such convention has been signed personally bear the costs of health services rendered.

Public holidays
1 January - New Year’s Day
6 January – Epiphany
Easter Sunday & Easter Monday
1 May - Labour Day
Corpus Christi
22 June - Anti-Fascist Resistance Day
25 June - Statehood Day
5 August - Victory Day and National Thanksgiving Day
15 August - Assumption Day
8 October - Independence Day
1 November - All Saints’ Day
25-26 December - Christmas Holidays

Shops and public services working hours
During the tourist season, most shops are open from 8 a.m. until 8 p.m. on weekdays, and many of them are also open during the weekend.
Public services and business offices generally work from 8 a.m. until 4 p.m., Monday to Friday.

Post and telecommunications
Post offices are open from 7 a.m. to 7 p.m. on weekdays, in smaller centres from 7 a.m. until 2 p.m. Some offices work a split shift. In most towns and tourist centres, duty post offices are open on Saturdays and Sundays.
Phone cards are used in all public telephones and may be purchased from post offices and from newspaper and tobacco kiosks. International calls may be made directly from any public telephone.

Power supply
220 V, frequency: 50 Hz.

Tap water is safe to drink in all of Croatia.

Environmental protection
The protection of biodiversity is in compliance with valid EU regulations. With regards to swimming, the waters of the Croatian Adriatic Sea are of a high quality according to EU criteria.
In the event of extraordinary environmental pollution on land, please phone 112.
In the event of an accident, phone 112 for help!!
This number can be reached any time, day or night, regardless of where you are in the Republic of Croatia or in the European Union.
Calls to this number are free of charge.
Calls can be made through all operators and all telephone devices by dialling 112.

Source: Brochure Tourist information - Croatian National Tourist Board ( 2010 )